By Phone
Customer Service: (Mon–Fri 9a–5p PST)
General Account Inquiries:
Contact your local branch
24-Hour Self-Service Telephone Banking 800.433.0888
Other Inquiries:
Dealer Center (for dealer use only) 800.399.6836
Loan Services
Loan Payment Mailing Address:
PO Box 97000
Lynnwood, WA 98046
Create an Automatic Recurring Loan Payment:
Access your loan balance, history, and payment information via:
Online Banking or 24-Hour Telephone Banking
or call 1.800.683.0973, option 3
ATM/Debit Cards
Lost or stolen Visa ATM or Debit Card 800.472.3272
ENFACT – Report Fraud Cases 800.262.2024
Credit Cards
Lost or stolen Visa (Elan) Credit Card 800.558.3424
Lost or stolen Visa EquityLine Credit Card 800.325.3678
Visa Customer Service (Elan Credit Cards) 800.558.3424
Visa Customer Service (EquityLine Cards) 800.299.9842
Check Services
Harland Customer Service 800.427.5263
Harland Business Support 877.275.4427
Credit Bureaus
Equifax 800.525.6285
Experian 888.397.3742
TransUnion 800.680.7289
Subordination Requests
If you are requesting a subordination on one of our loans, please
View Checklist
By Email
Customer? Sign on to Online Banking to send us email via secure messaging.
Not a customer yet? Email us with general questions.
By Mail
1st Security Bank of Washington
PO Box 97000
Lynnwood, WA 98046-9700