Scams and Fraud

1st Security Bank will never ask for your password, PIN, or secure access code. If asked for any of this information, stop and call us immediately at (800) 683-0973 for assistance.

Scammers and fraudsters are constantly scheming up new and increasingly sophisticated ways to deceive you. While it may seem overwhelming at first, there are a number of ways to protect yourself from falling victim to fraud.

– 1.07.2021 –

Unauthorized PPP Solicitations Increasing

Be aware of companies soliciting services for your PPP loan or PPP loan forgiveness. 1st Security Bank will communicate directly with you about your PPP loan and the forgiveness process. If you have any doubt, please call your banker or the Business Banking team at (877) 372-4249. Learn More


Scammers claiming to be with DOJ, preying on elderly

The Office of Justice Programs’ Office for Victims of Crime (OVC) has received multiple reports that individuals claiming to represent the Department of Justice are calling members of the public as part of an imposter scam

Reports to the National Elder Fraud Hotline indicate these scammers falsely represent themselves as Department of Justice investigators or employees and attempt to obtain personal information from the call recipient, or they leave a voicemail with a return phone number.

The return phone number directs users to a recorded menu that matches the recorded menu for the department’s main phone number. Eventually, the user reaches an “operator” who steers the user to someone claiming to be an investigator. That “investigator” then attempts to gain the user’s personal information.

The department (DOJ) strongly encourages the public to remain vigilant and not to provide personal information during these calls, which appear to target the elderly.

Source: United States Office for Victims of Crime (OJP) (OVC.gov)

Phishing attempts are on the rise

Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment.

They may:

  • say they’ve noticed some suspicious activity or log-in attempts
  • claim there’s a problem with your account or your payment information
  • say you must confirm some personal information
  • include a fake invoice
  • want you to click on a link to make a payment
  • say you’re eligible to register for a government refund

Ask Yourself:
If you get an email or a text message that asks you to click on a link or open an attachment, answer this question: Do I have an account with the company or know the person that contacted me?

If the answer is “No,” it could be a phishing scam. Go back and review the tips in How to recognize phishing and look for signs of a phishing scam. If you see them, report the message and then delete it.

If the answer is “Yes,” contact the company using a phone number or website you know is real. Not the information in the email. Attachments and links can install harmful malware.

Source: United States Federal Trade Commission (FTC.gov)


Coronavirus Related Scams

SBA Alert: The U. S. Small Business Administration Warns Loan Applicants to Beware of Email Phishing Scams

⚠ If you applied for, or received either the SBA PPP or EIDL loan please take note:

Email phishing campaigns where malicious actors are impersonating the SBA and its Office of Disaster Assistance to collect personally identifiable information (PII) for fraudulent purposes have surfaced

Mortgage Protection Insurance

1st Security Bank is aware of fraud attempts disguised as an offer for Mortgage Protection Insurance or similar. DISCARD any solicitations for these services! 1st Security Bank is not affiliated with any mortgage insurance companies.

Be alert to "investment opportunities"

The U.S. Securities and Exchange Commission (SEC) is warning people about online promotions, including on social media, claiming that the products or services of publicly-traded companies can prevent, detect, or cure coronavirus and that the stock of these companies will dramatically increase in value as a result. Learn more from the U.S. Securities and Exchange Commission.


Awareness is your first defence

Keep a close eye on your financial accounts.

Make a habit of regularly checking your banking and credit card accounts for fraudulent purchases or suspicious activity. Even a small transaction that you don't recognize could be a warning sign of a larger fraud scheme.

Check your free annual credit reports from the 3 major credit reporting agencies.

By law, Equifax, Experian PLC, and TransUnion are required to provide one free copy of your credit report every 12 months. You can order your free credit reports online from the authorized website annualcreditreport.com, or by calling (800) 322-8228. You will need to provide your name, address, social security number, and date of birth to verify your identity.

Education is your armor

Keep a close eye on your financial accounts.

  1. Spot imposters. Scammers often pretend to be someone you trust, like a government officiala family membera charity, or a company you do business with. Don’t send money or give out personal information in response to an unexpected request — whether it comes as a text, a phone call, or an email.  
  2. Do online searches. Type a company or product name into your favorite search engine with words like “review,” “complaint” or “scam.” Or search for a phrase that describes your situation, like “IRS call.” You can even search for phone numbers to see if other people have reported them as scams.
  3. Don’t believe your caller ID. Technology makes it easy for scammers to fake caller ID information, so the name and number you see aren’t always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.
  4. Don’t pay upfront for a promise. Someone might ask you to pay in advance for things like debt relief, credit and loan offers, mortgage assistance, or a job. They might even say you’ve won a prize, but first you have to pay taxes or fees. If you do, they will probably take the money and disappear. 
  5. Consider how you pay. Credit cards have significant fraud protection built in, but some payment methods don’t. Wiring money through services like Western Union or MoneyGram is risky because it’s nearly impossible to get your money back. That’s also true for reloadable cards (like MoneyPak or Reloadit) and gift cards (like iTunes or Google Play). Government offices and honest companies won’t require you to use these payment methods.
  6. Talk to someone. Before you give up your money or personal information, talk to someone you trust. Con artists want you to make decisions in a hurry. They might even threaten you. Slow down, check out the story, do an online search, consult an expert — or just tell a friend.
  7. Hang up on robocalls. If you answer the phone and hear a recorded sales pitch, hang up and report it to the FTC. These calls are illegal, and often the products are bogus. Don’t press 1 to speak to a person or to be taken off the list. That could lead to more calls.
  8. Be skeptical about free trial offers. Some companies use free trials to sign you up for products and bill you every month until you cancel. Before you agree to a free trial, research the company and read the cancellation policy. And always review your monthly statements for charges you don’t recognize.
  9. Don’t deposit a check and wire money back. By law, banks must make funds from deposited checks available within days, but uncovering a fake check can take weeks. If a check you deposit turns out to be a fake, you’re responsible for repaying the bank.
  10. Sign up for free scam alerts from the FTC at ftc.gov/scamsGet the latest tips and advice about scams sent right to your inbox.