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Getting started with your new account
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8 Helpful Things to Remember:
Your new 1st Security Bank routing number is 325182289, however your existing route number will continue to work. Existing Pacific West Bank checks will continue to process and you may continue using them.
Consumer account numbers will not change unless you have been contacted previously. Most business account numbers will not change; we will contact you directly if your account number will be updated.
Important: New 1st Security Bank Visa® debit cards were mailed September 9–11.
If you have not already done so, please activate your card by following the instructions included with your new card. Because your card number changed, make sure to update merchants that use your current card for recurring payments.
You may also use approximately 40,000 surcharge-free ATMs nationwide through the MoneyPass® network. Visit www.fsbwa.com/atm-locator or use the free MoneyPass® app to find a nearby ATM.
Use your current Pacific West Bank Username as your Login ID and your current password when logging in for the first time. After sign in, you will be prompted to create a new password and enter a one-time security passcode sent to the phone number on file.
If your password does not work during your initial login, select Forgot Password? or call (800) 683-0973 for consumer online banking assistance or (877) 372-4249 for business online banking assistance.
Bill payments scheduled for October 5 or later will be handled by 1st Security Bank. Recurring transfers created within Pacific West Bank Online Banking did not migrate and will need to be reestablished. ACH deposits and withdrawals initiated by another party will continue without interruption, however we strongly recommend updating the bank name and routing number with payroll providers, billers, and other third parties.
Begin sending loan payments to 1st Security Bank. Loan numbers will remain the same. Consumer loan terms will not change unless you have been contacted by 1st Security Bank; most business loan terms will not change, and affected borrowers will be contacted directly. Existing Pacific West Bank electronic loan payments will continue without interruption.
Customers may call our Customer Relationship Center at (800) 683-0973, Monday through Friday, 8:30 AM to 5:00 PM PT, or email welcome@fsbwa.com.
Your new 1st Security Bank routing number is 325182289, however your existing route number will continue to work. Existing Pacific West Bank checks will continue to process and you may continue using them.
Consumer account numbers will not change unless you have been contacted previously. Most business account numbers will not change; we will contact you directly if your account number will be updated.
Important: New 1st Security Bank Visa® debit cards were mailed September 9–11.
If you have not already done so, please activate your card by following the instructions included with your new card. Because your card number changed, make sure to update merchants that use your current card for recurring payments.
You may also use approximately 40,000 surcharge-free ATMs nationwide through the MoneyPass® network. Visit www.fsbwa.com/atm-locator or use the free MoneyPass® app to find a nearby ATM.
Use your current Pacific West Bank Username as your Login ID and your current password when logging in for the first time. After sign in, you will be prompted to create a new password and enter a one-time security passcode sent to the phone number on file.
If your password does not work during your initial login, select Forgot Password? or call (800) 683-0973 for consumer online banking assistance or (877) 372-4249 for business online banking assistance.
Bill payments scheduled for October 5 or later will be handled by 1st Security Bank. Recurring transfers created within Pacific West Bank Online Banking did not migrate and will need to be reestablished. ACH deposits and withdrawals initiated by another party will continue without interruption, however we strongly recommend updating the bank name and routing number with payroll providers, billers, and other third parties.
Begin sending loan payments to 1st Security Bank. Loan numbers will remain the same. Consumer loan terms will not change unless you have been contacted by 1st Security Bank; most business loan terms will not change, and affected borrowers will be contacted directly. Existing Pacific West Bank electronic loan payments will continue without interruption.
Customers may call our Customer Relationship Center at (800) 683-0973, Monday through Friday, 8:30 AM to 5:00 PM PT, or email welcome@fsbwa.com.
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Homegrown in the PNW
What You Can Expect:
- The same great bankers at your local branch whom you’ve grown to know and trust.
- Products and services to fit the needs of your family and your business.
- A local bank that truly gets involved in the community.
- Access to the MoneyPass® ATM network, with over 40,000 fee-free ATMs nationwide.
What You Can Do Next:
- You're now a valued 1st Security Bank customer! Get to know your account and your team by visitng your local branch or browsing the website. We're always available if you'd like to speak with a human.
- Watch your mailbox for any documents and account communications. If you have opted for Online Statements, please ensure that you can successfully log in to your Online Banking account.
Fun Facts About 1st Security Bank:
- We are rated #1 Community Bank in the nation in Bank Director’s 2022 “Ranking Banking” study.
- We have been the highest-ranked bank in Puget Sound Business Journal’s “Washington’s Best Workplaces” from 2015 - 2022.
- Rated one of the Best Banks to Work For by American Banker 2017 - 2025.
We're here to help. Don't hesitate to send us a message or call with any questions you may have. We look forward to serving you.