Say hello to neighborhood banking that puts you 1st.
Top 10 Most Important Things to Remember:
You may begin using your new debit card on Saturday, February 25. Your Pacific West Bank debit card will deactivate on Friday, February 24, at 11:59pm local time. Jump to 'Save the Dates'
You will continue to use your existing Pacific West Bank credit card as you do today. 1st Security Bank is unable to accept Pacific West Bank credit card payments. To make a credit card payment you may either mail your payment to the address on your credit card statement or you can setup payments using our Bill Pay service in Online Banking.
Your 1st Security Bank Online Banking User ID will be the same User ID you are currently using with Pacific West Bank. Reference the separately mailed letter outlining your Online Banking login credentials. Visit www.fsbwa.com on or after Monday, February 27, to access Online Banking. For transitioning accounts, print any statements or other records that you may need for future tax purposes. Jump to 'Save the Dates'
After February 24, you may access fee-free transactions at any ATM in the MoneyPass® network. To locate a MoneyPass® ATM near you, visit www.fsbwa.com/atm-locator or download the free MoneyPass® app in your app store. New 1st Security Bank branch ATMs will be installed in the coming weeks.
If you are currently enrolled in Zelle® with Pacific West Bank you will need to reregister with your new 1st Security Bank account on or after February 27th. You can access Zelle® through Online Banking or the 1st Security Mobile app. Follow the prompts to register your new 1st Security Bank account with your Zelle® account. Learn more about Zelle® through Online Banking or the 1st Security Mobile app. Follow the prompts to register your new 1st Security Bank account with your Zelle®
To access a web-based version of the Welcome Guide previously mailed to you, use the links above. You can also download a PDF copy of the Welcome Guide by using the links at the bottom of the page.
Call our Welcome line at (800) 658-7744. Representatives are ready to assist Monday-Friday, 8:30am – 5pm PT.
Business customers may reach our Business Services Team at (877) 372-4249, Monday-Friday, 8:30am – 5pm PT.
You may begin using your new debit card on Saturday, February 25. Your Pacific West Bank debit card will deactivate on Friday, February 24, at 11:59pm local time. Jump to 'Save the Dates'
You will continue to use your existing Pacific West Bank credit card as you do today. 1st Security Bank is unable to accept Pacific West Bank credit card payments. To make a credit card payment you may either mail your payment to the address on your credit card statement or you can setup payments using our Bill Pay service in Online Banking.
Your 1st Security Bank Online Banking Username will be the same as the User ID you are currently using with Pacific West Bank. Reference the separately mailed letter outlining your Online Banking login credentials. Visit www.fsbwa.com on or after Monday, February 27, to access Online Banking. For transitioning accounts, print any statements or other records that you may need for future tax purposes. Jump to 'Save the Dates'
After February 24, you may access fee-free transactions at any ATM in the MoneyPass® network. To locate a MoneyPass® ATM near you, visit www.fsbwa.com/atm-locator or download the free MoneyPass® app in your app store. New 1st Security Bank branch ATMs will be installed in the coming weeks.
If you are currently enrolled in Zelle® with Pacific West Bank you will need to reregister with your new 1st Security Bank account on or after February 27th. You can access Zelle® through Online Banking or the 1st Security Mobile app. Follow the prompts to register your new 1st Security Bank account with your Zelle® account. Learn more about Zelle® through Online Banking or the 1st Security Mobile app. Follow the prompts to register your new 1st Security Bank account with your Zelle®
Call our Welcome line at (800) 658-7744. Representatives are ready to assist Monday-Friday, 8:30am – 5pm PT.
Business customers may reach our Business Services Team at (877) 372-4249, Monday-Friday, 8:30am – 5pm PT.
Top 10 Most Important Things to Remember:
Pacific West Bank branches will close at 3 p.m. PT on Friday, October 2, 2026, and reopen as 1st Security Bank on Monday, October 5, at 9:00 AM PT. The West Linn and Lake Oswego branches will be open Monday through Friday from 9:00 AM to 5:00 PM PT. The Portland and Vancouver Commercial Lending Offices will remain open by appointment only and will not offer cash transactions.
Your new 1st Security Bank routing number is 325182289, however your existing route number will continue to work. Existing Pacific West Bank checks will continue to process after conversion, and you may continue using them.
Consumer account numbers will not change unless you have been contacted previously. Most business account numbers will not change; we will contact you directly if your account number will be updated.
New 1st Security Bank Visa® debit cards were mailed September 9–11. You may use your Pacific West Bank debit card until 5:00 PM PT on October 2, then begin using your new card at 5:00 PM PT that day. Before October 2, follow the instructions included with your new card to activate it and set your PIN. Because your card number will change, update merchants that use your current card for recurring payments.
You may also use approximately 40,000 surcharge-free ATMs nationwide through the MoneyPass® network. Visit www.fsbwa.com/atm-locator or use the free MoneyPass® app to find a nearby ATM.
1st Security Bank Online Banking will be available beginning at 9:00 AM PT on October 5. Do not enroll before October 5. Beginning at 9:00 AM, visit www.fsbwa.com and select Log in.
Use your current Pacific West Bank Username as your Login ID and your current password. After signing in, you will be prompted to create a new password and enter a one-time security passcode sent to the phone number on file.
Please verify your phone number in Pacific West Bank Online Banking before October 2. If your password does not work during your initial login, select Forgot Password? or call (800) 683-0973 for consumer online banking assistance or (877) 372-4249 for business online banking assistance.
Before October 2, save any Pacific West Bank statements or records you may need and confirm that your phone number and email address are current. Consumer customers should record recurring transfers and Zelle® contacts because they will not migrate. Business customers should document alerts and account nicknames and download any ACH, wire, or Merchant Remote Deposit Capture history they want to retain.
Bill payments scheduled for October 5 or later will be handled by 1st Security Bank. Recurring transfers created within Pacific West Bank Online Banking will not migrate and will need to be reestablished. ACH deposits and withdrawals initiated by another party will continue without interruption, however we strongly recommend updating the bank name and routing number with payroll providers, billers, and other third parties.
Begin sending loan payments to 1st Security Bank on October 5. Loan numbers will remain the same. Consumer loan terms will not change unless you have been contacted by 1st Security Bank; most business loan terms will not change, and affected borrowers will be contacted directly. Existing Pacific West Bank electronic loan payments will continue without interruption.
Customers may call our Customer Relationship Center at (800) 683-0973, Monday through Friday, 8:30 AM to 5:00 PM PT, or email welcome@fsbwa.com.
Pacific West Bank branches will close at 3 p.m. PT on Friday, October 2, 2026, and reopen as 1st Security Bank on Monday, October 5, at 9:00 AM PT. The West Linn and Lake Oswego branches will be open Monday through Friday from 9:00 AM to 5:00 PM PT. The Portland and Vancouver Commercial Lending Offices will remain open by appointment only and will not offer cash transactions.
Your new 1st Security Bank routing number is 325182289, however your existing route number will continue to work. Existing Pacific West Bank checks will continue to process after conversion, and you may continue using them.
Consumer account numbers will not change unless you have been contacted previously. Most business account numbers will not change; we will contact you directly if your account number will be updated.
New 1st Security Bank Visa® debit cards were mailed September 9–11. You may use your Pacific West Bank debit card until 5:00 PM PT on October 2, then begin using your new card at 5:00 PM PT that day. Before October 2, follow the instructions included with your new card to activate it and set your PIN. Because your card number will change, update merchants that use your current card for recurring payments.
You may also use approximately 40,000 surcharge-free ATMs nationwide through the MoneyPass® network. Visit www.fsbwa.com/atm-locator or use the free MoneyPass® app to find a nearby ATM.
1st Security Bank Online Banking will be available beginning at 9:00 AM PT on October 5. Do not enroll before October 5. Beginning at 9:00 AM, visit www.fsbwa.com and select Log in.
Use your current Pacific West Bank Username as your Login ID and your current password. After signing in, you will be prompted to create a new password and enter a one-time security passcode sent to the phone number on file.
Please verify your phone number in Pacific West Bank Online Banking before October 2. If your password does not work during your initial login, select Forgot Password? or call (800) 683-0973 for consumer online banking assistance or (877) 372-4249 for business online banking assistance.
Before October 2, save any Pacific West Bank statements or records you may need and confirm that your phone number and email address are current. Consumer customers should record recurring transfers and Zelle® contacts because they will not migrate. Business customers should document alerts and account nicknames and download any ACH, wire, or Merchant Remote Deposit Capture history they want to retain.
Bill payments scheduled for October 5 or later will be handled by 1st Security Bank. Recurring transfers created within Pacific West Bank Online Banking will not migrate and will need to be reestablished. ACH deposits and withdrawals initiated by another party will continue without interruption, however we strongly recommend updating the bank name and routing number with payroll providers, billers, and other third parties.
Begin sending loan payments to 1st Security Bank on October 5. Loan numbers will remain the same. Consumer loan terms will not change unless you have been contacted by 1st Security Bank; most business loan terms will not change, and affected borrowers will be contacted directly. Existing Pacific West Bank electronic loan payments will continue without interruption.
Customers may call our Customer Relationship Center at (800) 683-0973, Monday through Friday, 8:30 AM to 5:00 PM PT, or email welcome@fsbwa.com.
View the Welcome Guides
Save the Dates
1st Security Visa® Debit Cards
9/9 - 9/11/26
10/2/26
10/2/26
Online Banking
10/2/26
10/5/26
Branch Banking
10/2/26
10/5/26
Customer Relationship Center
(800) 683-0973Monday — Friday, 8:30 AM — 5:00 PM PT
Business Services Team
(877) 372-4249Monday — Friday, 8:30 AM — 5:00 PM PT
Save the Dates
1st Security Visa® Debit Cards
9/9 - 9/11/26
10/2/26
10/2/26
Branch Banking
10/2/26
10/5/26
Online Banking
10/2/26
10/5/26
Customer Relationship Center
(800) 683-0973Monday — Friday, 8:30 AM — 5:00 PM PT
Business Services Team
(877) 372-4249Monday — Friday, 8:30 AM — 5:00 PM PT
Homegrown in the PNW
What You Can Expect:
- The same great bankers at your local branch whom you’ve grown to know and trust.
- Products and services to fit the needs of your family and your business.
- A local bank that truly gets involved in the community.
- Access to the MoneyPass® ATM network, with over 40,000 fee-free ATMs nationwide.
What You Need To Do:
- Sit back, relax and continue to bank as you do today.
- Watch your mailbox for your Welcome Guide and subsequent communications. These will start arriving in late-January and will provide you with detailed instructions and account information. Please retain these documents, or bookmark this page, www.fsbwa.com/welcome to ensure a smooth transition.
Fun Facts About 1st Security Bank:
- We are rated #1 Community Bank in the nation in Bank Director’s 2022 “Ranking Banking” study.
- We have been the highest-ranked bank in Puget Sound Business Journal’s “Washington’s Best Workplaces” from 2015 - 2022.
- Rated one of the Best Banks to Work For by American Banker 2017 - 2025.
We're here to help. Don't hesitate to send us a message or call with any questions you may have. We look forward to serving you.