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The Right Lane: FMI Truck’s Strategic Turn to Relationship Banking

FMI Trucks needed a banking partner that understood its business, responded quickly, and could support its long-term growth.

Choosing Local

FMI sells trucks and parts nationwide and serves the repair and service needs of Oregon and SW Washington companies. When FMI Founder and President Don Emerson felt that personalized service had become increasingly difficult to find at a larger financial institution, he began looking for a banking partner that would take the time to understand his business and support its long-term goals.

Don connected with the local banking team and quickly recognized a shared commitment to relationship-based banking, responsive service, and helping businesses succeed. 

“I was impressed from the get-go,” said Don. “I think of FMI as a small shop, but they treated me like a big deal from day one.”

High-Touch Service for a Small Shop

Don chose the bank because of its focus on building long-term relationships rather than treating banking as a transactional service. The relationship is built on trust, accessibility, and serving as a trusted advisor, values that continue to support FMI Trucks as the business evolves.

The relationship continues to grow through ongoing collaboration, practical business advice, and a shared commitment to FMI's success.

“Strong client relationships are built over time," says Lisa. "By understanding each business's goals and challenges, we're able to deliver the guidance and banking solutions that help them move forward with confidence.”
- Chief Deposit Officer Lisa Fajardo Faust.

Check out FMI Truck's here.

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