COVID-19 Response

The health and well-being of our customers and employees is our first priority.

To request assistance with Loan or Mortgage payment relief, please complete and submit a short request form:

Call our Loan Control department directly:
(425) 697-8099

Be Aware: Scams and fraud attempts are increasing as criminals attempt to cash in on coronavirus news. Check our Scams and Fraud page for regularly updated information.

1st Security Bank is aware of fraud attempts disguised as an offer for 'Mortgage Protection Insurance' or similar. DISCARD any solicitations for these services! 1st Security Bank is not affiliated with any mortgage insurance companies.

Please call us with any concerns or reports of attempted fraud: (800) 683-0973

Important Update:

Effective April 1st through April 10th -
All branch doors will be locked with access by appointment or for complex transactions. Customers will be welcome to come in on a limited basis.

Effective Today, April 3rd -
All branches will close on Fridays at 5:00 PM

*Drive-thru not available at: Capitol Hill, Edmonds, Mill Creek, Overlake

Bellevue Home Lending: CLOSED
Building is closed at this time. All Loan Operations continuing as normal.
Please use email or phone to contact your Mortgage Lending personnel.

Fast, convenient, and safe!
If able to do so, please use the drive-thru*
Use the Drive-thru!
What we’re doing

Cleaning and sanitizing!

We have already implemented additional daily cleaning and sanitation measures to ensure that all high-touch surfaces in our branches are routinely cleaned; includes ATMs, drive-thrus, and night drops.

Washing our hands or staying home

Our employees are trained on proper hygiene and have been instructed to stay home when ill, or if someone in their household is feeling unwell.

Monitoring the situation

1st Security Bank is closely monitoring the impact and spread of COVID-19 in our communities throughout Washington State and will regularly update this page as the situation evolves.
We are constantly checking updates and recommendations from the Centers for Disease Control (CDC), Washington State Department of Health, the World Health Organization (WHO), as well as our local governments.

Looking forward, staying positive

There is no doubt these are trying times for everyone. These times are also an opportunity to come together and remind ourselves what we're thankful for and what keeps us positive.


Online Banking (learn more)


Mobile Banking (learn more)

1st Security Mobile App - App Store1st Security Mobile App - Google Play

24-Hour Telephone Banking (PDF cheat sheet)

(800) 433-0888

Drive-thru Banking

*Not available at: Capitol Hill, Edmonds, Mill Creek, Overlake

Free access to the MoneyPass ATM network

ATM Locator

What you can do

Take steps to protect yourself

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Take steps to protect others

Stay home if you’re sick

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a facemask if you are sick

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection

Content source: National Center for Immunization and Respiratory Diseases (NCIRD)Division of Viral Diseases